Professional Background Summary

• Community Management and Community Growth

• Social Media Management

  • Discord, Reddit, Twitter, Instagram, Facebook, Telegram

• Customer Support

  • Created a customer support system from scratch and managed a team of customer support agents

• Influencer Relations, Creator Marketing

  • Developed multiple Content Creator programs

• Quality Assurance

If you would like to download a copy of my resume, click here.

Continue scrolling for a more detailed outline of my time so far in the games industry.

STUDIO WILDCARD, ARK: SURVIVAL EVOLVED

I joined Studio Wildcard in December 2015 and began my journey into the world of game development working on ARK: Survival Evolved. Initially I was hired as the Assistant Community Manager, but I quickly transitioned into being their full Community Manager. During this time I also took on additional responsibilities as Quality Assurance Analyst.

I was responsible for communicating information between Studio Wildcard and the ARK community. I helped manage all social media accounts on a daily basis. This included the official Twitter @survivetheark, and was also active on the forums survivetheark.com and the Steam community.

I participated in assuring all content was up to standard, and working as intended. I collaborated directly with the lead developers, designers, programmers, and engineers on a daily basis. I have done QA on many platforms: PC, Xbox, PS4, Nintendo Switch, and iOS, which includes working with testkits, devkits as well as TestFlight.

At the end of my time with Studio Wildcard, I was the Lead Community Manager for the ARK: Survival Evolved franchise.

EVENTS AROUND THE WORLD

I have had the opportunity to travel around the world showcasing and sharing my passion for games. The following is a list of some of the conventions I’ve professionally attended:

DEV VIDEOS & LIVESTREAMS

During my time at Studio Wildcard I participated in many on-camera oppourtunities. This included community livestreams, press events, influencer exclusive events, charity events, and more.

CHARITY EVENTS

TORN BANNER STUDIOS, CHIVALRY 2

I joined Torn Banner Studios on June 10, 2019, and began my journey there as their Community Manager for their highly anticipated upcoming game Chivalry 2. The day I joined the studio was the day the game was officially announced and the first gameplay tailer was released.

After an extensive period of development, Chivalry 2 was officially launched to the public on June 8, 2021. This game is a multiplayer first-person slasher that draws inspiration from the epic battles depicted in classic medieval movies. Players are thrust into the heart of the action, experiencing iconic moments of the medieval era first hand—from the resonating thunder of cavalry charges crashing through the battlefield, to terrifying storms of flaming arrows raining down from above, and the intense chaos of sprawling castle sieges, and much more.

DEV VIDEOS, INTERVIEWS, & LIVESTREAMS

One of the main aspects of my role as Community Manager was hosting and being involved in a variety of video content. This included being interviewed for a wide range of news outlets, as well as participating in our own internal Developer Diaries series. I also produced our developer livestreams on our Twitch channel, which took place on a biweekly basis. I organized and hosted these Twitch streams and they featured various members of the development team discussing their specific roles at the studio and their contributions to the development of Chivalry 2.

SCREENSHOT PORTFOLIO

Early on one of my primary tasks, in addition to my duties of managing the community, was creating promotional screenshots for marketing purposes. I enjoyed working on these, as my background before getting into the games industry was working as a photographer. The various scenes were composed, lit, and posed within Unreal Engine 4. After my initial work, the Art team would provide additional tweaks to ensure everything met our standards of quality.

CONVENTIONS & PRESS EVENTS

In March 2020, Torn Banner proudly presented our highly anticipated game to the audience at PAX East. During the convention my job was to educate the attendees about the features of Chivalry 2 as they experienced it for the very first time. I was also tasked with capturing photographs and video footage of the event to be used for promotional purposes.

TREASURE

Treasure is a decentralized gaming ecosystem. It is built on web3 technology and uses a unique currency called $MAGIC across all of the games in the ecosystem. It connects multiple diverse games, allowing users to purchase and sell digital assets among other players for all games in the network.

I had the opportunity to join Treasure on October 16, 2023 as one of their Community Managers. My primary focus was on fostering community growth, implementing community initiatives, and managing their social media. My aim was to grow their online reach to new audiences and to establish a stronger connection with the current audience to enhance engagement and participation.

TREASURE PLATFORM

The Treasure platform hosts numerous web3 games that are playable directly on the platform. It was my responsibility to actively promote all games, and act as the community manager for these titles if their developers needed extra support.